Frequently Asked Shoe Questions

Who is BrightShoe.com
BrightShoe is a shoe focused shopping destination, search engine and style review site. BrightShoe has gathered thousands of designers and premier merchants together here so that you can find the heel, sneaker, boot, pump, flat, wedge or wingtip that you love in the right size and at the right price.

How do I return my shoes?
First contact the shoe retailer you oiginally purchased your shoes from. In most cases they will exchange your shoes if there was damage, but only if the shoes have been returned in the exact same condition. If your shoes are damaged from normal wear and tear you will want to contact the manufacturer directly.

How can I repair my shoes?
We have found great success using a local cobbler in your area.

Can I buy your shoes in a store?
No, we are a pure online referral service, some of the retailers we do work with have physical stores throughout the United States , but most offer free shipping and returns and no sales tax so why not buy online.

Do you ship internationally?
Several retailers we work with do offer international shipping, please email us (goes to our Brightshoe email address) and we will notify you of their availability.

How do I join your newsletter?
Sign up here to receive updates on the newest shoe deals, trends and coupons.

How do I unsubscribe from your newsletter?
We are sorry to hear you go, please email us here with Unsubscribe in the Subject Header.

How to Contact Us?
Simply go to the Contact Us form and we will follow up shortly.

BrightShoe.com is your destination for online shoe shopping. We have gathered thousands of brand name shoes in the newest styles, sizes and colors. BrightShoe.com is dedicated to finding you the best shoe deals on the web. We often get special offers that are not available to the general public that can help you save money on shoes, handbags, apparel and accessories.